CIBC Retirees
Thank you for your service!

Connect with CIBC friends, find information on our latest news releases and access the RetireeNews.

CIBC Retiree news releases

View all CIBC news releasesOpens a new window in your browser

CIBC Retirees Facebook 

Visit the CIBC Retirees groupOpens a new window in your browser on Facebook for current and future retiree information, updates and to connect with CIBC friends, including past alumni and employees that are soon to be retirees. On the site you can find information on:

• Social groups and events 
• Employee banking offers 
• Retirements and in memoriams 
• Health and wellness articles 
• Retiree volunteer and donation program 
• Friends and colleagues 

You can join the group even if you don’t want to complete a full profile on Facebook. All requests to join are reviewed so that membership is granted to current and future CIBC retirees including past alumni. For more information, visit You can access the CIBC Retirees groupOpens a new window in your browser.

Retiree Newsletters

• 2023 Newsletter (PDF, 11.5 MB) Opens in a new window.
• 2022 Newsletter (PDF, 5.3 MB) Opens in a new window.
• 2021 Newsletter (PDF, 7 MB) Opens in a new window.

Retiree Advisory Committee

The Retiree Advisory Committee (RAC) is comprised of 12 CIBC retirees who are geographically dispersed across Canada and are a connection between you and CIBC. The RAC’s mandate is to represent the views of CIBC retirees on issues that affect them and provide input on retiree communications and policies. Committee members also act as ambassadors and local champions for announced changes.

The group operates on a structured basis, with a revolving chairperson and a dedicated liaison from CIBC. Members are committed to a 4-year term, while the Chair and Vice-Chair commit to a 5-year term.

Contact details for committee members are available through the Facebook group. To access this information:

1. Visit the CIBC Retirees groupOpens a new window in your browser.
2. Join the group. 
3. Select “Files,” and then select “RAC.pdf” to find the committee member closest to you.

For your health and insurance benefits.

Sun Life

For information on your group medical and dental benefits, visit Sun LifeOpens a new window in your browser

Allianz Global Assistance - Travel Medical Insurance

For information or to purchase Travel Medical Insurance for trips outside of Canada, call 1-800-513-5934Opens your phone app..

To report a travel emergency or to file a claim in North America, call 1-800-513-5934 Opens your phone app.. If you are outside North America, call 416-340-0405 Opens your phone app. (collect calls accepted).

myBenefits

You can get information about your benefits and pension through the myBenefits website Opens in a new window. 

For help with your benefits, these tools are available on the myBenefits home page, Contact Us link: 

• Live web chat during Human Resources Contact Centre (HRCC) hours
• Your help requests, a 24-hour online request management system

To register, go to myBenefits Opens in a new window. Follow these steps: 

1. Select New User.
2. Enter your HR ID and your date of birth, then select Continue.
3. Enter your postal or zip code, then select Continue.
4. Follow the instructions to create a user ID, password and PIN, then select Continue.
5. Select your five security questions and answers, then select Continue.
6. Select whether you would like to be remembered on this device, then select Continue.
7.  When the Completed Successfully message appears, select Continue to go to the home page.
8. Be sure to select Your Profile and update your profile, including your personal email address.

Important: Make sure your home and email addresses are up to date.

From the myBenefits home page, select Your Profile.

1. From the dropdown menu, select Personal Information.
2. For the information you want to update, select Change.
3. Add or update your information and mark it as Preferred. 
4. Select Save.

For home address changes, make sure you also inform your local banking centre.

Reminder: Review your beneficiaries for your life insurance and pension benefits. Ensure the information is accurate and make changes if required. For pension benefits, beneficiary changes are allowed only if you elected a pension option with a guaranteed period.

Note that if you elected a Joint and Survivor form of pension where the pension continues to your spouse after your death, you cannot change your spouse after commencing your pension. Only your spouse at your date of retirement is entitled to the survivor pension after your death.

Employee and Family Assistance Program (EFAP)

Take advantage of a wide variety of confidential services to support you and your family. When you want to find better solutions to your life challenges, the EFAP can help. EFAP is a confidential, free service for you and your immediate family that provides support for personal and relationship issues, health coaching and nutrition consulting, legal advice and elder care information. 

All EFAP services are provided by LifeWorks through a network of more than 1,000 professional counsellors located across Canada. All direct services are paid for by CIBC. If long-term support or specialized care is required, LifeWorks will refer you to an affordable community resource. You will then be responsible for any fees your benefits plan or provincial health plan does not cover.

EFAP is available 24 hours a day, 7 days a week:

• For service in English, call 1-800-387-4765Opens your phone app..
• For service in French, call 1-800-361-5676Opens in your phone app..
• For Telecommunications Device for the Deaf (TDD), call 1-877-338-0275Opens in your phone app..
• For service online:
  • Visit workhealthlifeOpens a new window in your browser.
  • Select “Register” and complete the required fields. 
  • If you already have an account, select “Login” and enter your email and password.

Retiree Volunteer Program

CIBC’s Retiree Volunteer Program allows retirees to volunteer in their community and earn reward dollars from CIBC in return ($12.50 per hour volunteering). Retirees can then donate these reward dollars to a charity of their choice, up to a maximum of $500 per calendar year. Reward dollars can be split between multiple charities if the retiree chooses.

Eligibility for The Retiree Volunteer Program is open to former CIBC employees who started to receive retirement income benefits from the CIBC Pension Plan immediately upon retirement, on a non-deferred basis. Retirees are required to record their volunteer time online using CIBC’s giving and volunteering platform by Benevity, a secure online tool that is available year-round. All retiree volunteer program applications must be done online using this system. 

If you wish to use the platform by Benevity, follow these steps to get started: 

1. Visit BenevityOpens a new window in your browser..
2. Select “Sign in with a login and password.”
   1. Your username is your HR ID which you can find on your Sun Life drug card. If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Center at 1-800-668-0918Opens in your phone app..
   2. To get your unique password for the first time, email us at Mailbox.CommunityInvestment@CIBC.comOpens your email app.

If you have forgotten your password, please email support@benevity.comOpens your email app.

When you log on to the site, you will be prompted to provide information about yourself to complete your profile. For more information about the collection, use and disclosure of your personal information in connection with Benevity, review the CIBC Retiree Privacy Statement on myBenefits:

1. Log on to myBenefitsOpens a new window in your browser..
2. Select “Plan Information and Forms” under Other Resources.
3. Select “Benefit Plan Information for Retirees.”
4. Select “Privacy Statement.”

Ambassador Program

The Ambassador Program is a one-stop digital gateway for CIBC employees and retirees to easily and confidently refer friends and family to CIBC. You can help those close to you achieve their ambitions with:

a. Exclusive advice, solutions and product offers (PDF, 140 KB) Opens in a new window.
b. A new career at CIBC
c. Help resolving a banking issue through Make it Right (Canada)

To make a referral, follow these simple steps:

1. Ensure you have a personal relationship with your referral and that they have given you permission to share their contact information with CIBC.
2. On your desktop or mobile device, visit the CIBC Ambassador Program page.
3. Fill out the “Advice and solutions,” “Make it Right” or “Career referrals” form and include some details about what your friend or family member is looking for.
4. When adding your name, choose the “I’m a retired CIBC employee” option.

We will send you an email acknowledging that we have received your referral. Your friend or family member will be contacted within 2 business days.

CIBC Social Groups

CIBC retirees have formed groups across Canada to stay in touch and organize social events. Here’s where to find a list of social committees in your area.

• Facebook: Opens in a new window. CIBC Retirees Group, in the Files section
• myBenefits: Opens in a new window. Home page, Quick Links menu

CIBC Employee Banking Offer

Retirees who started to receive their retirement income benefits from the CIBC Pension Plan immediately upon retirement are eligible for the Employee Banking Offer (EBO). The EBO provides our retirees with access to discounts and special rates on banking solutions for their cash management, borrowing and investment needs. If you would like to find out more about the offers that are available to retirees, or to apply for a product or service, call the Employee Banking Center at 1-877-610-2422 Opens your phone app. or visit your nearest CIBC Banking CentreOpens a new window in your browser. 

Note: When you purchase a banking product or service, be sure to tell the representative you are a CIBC retiree.

WorkPerks discount program

From computers and clothing to sports events and travel, WorkPerks has discounts online and in store to help you save. You can view the perks in the comfort of your home or on the go with the Venngo app.

WorkPerks at CIBC is an exclusive online discount program for you and your immediate family members. With 10 saving categories like auto, electronics, fashion and travel, there is something for everyone.

You can access WorkPerks at anytime from wherever you are. Each perk includes instructions on how to use it. For some perks, proof of CIBC affiliation is required. Simply show your Sun Life drug card, with your name and CIBC logo, or a copy of your most recent T4 statement from your CIBC pension. You can access your Sun Life drug card through:

• The my Sun Life app
• Online from the my Sun Life website Opens in a new window.. Under “Benefits,” select “Coverage information,” then “Print drug card.”

If you need assistance locating your HR ID or if you do not have a Sun Life drug card, call the Human Resources Contact Centre at 1-800-668-0918 Opens your phone app..

Enrolling is easy. All you need is your HR ID and a personal email address to start saving. To join the program, visit the WorkPerks at CIBC page Opens in a new window.. Click “Sign up” and follow the instructions . If you already have an account, select “Sign in” using your username and password.

If you have difficulty registering, accessing or redeeming a perk, or need a password reset, email support@venngo.com Opens your email app.. You can also call Venngo at 1-866-383-6646 Opens your phone app..

Customer Support hours are Monday through Friday, 9 am to 5 pm EST, excluding Ontario statutory holidays.

Inquiries received outside of office hours will be addressed on the next business day. You can also access the new Venngo Help Centre Opens in a new window..

Exclusive home and auto insurance for CIBC retirees

The Personal is proud to offer home and auto insurance to CIBC retirees. By providing access to valuable benefits, exclusive group rates and added discounts, we help you save money on the coverage you need.

When you make the switch, you will:

• Have access to exclusive rates not available to the general public
• Get customized coverage for your individual needs
• Enjoy preferred service, including claims support available anytime

For more information visit the Personal Insurance Company homepage Opens in a new window.. Or you can call at 1-888-476-8737 Opens your phone app.